(859) 727-0048
Pulse Property Management|495 Erlanger Rd,, Suite 202, Erlanger, KY 41018|(859) 727-0048
1.8 stars | 39 reviews
Pulse Property Management logo
1.8 stars | 39 reviews
FAQs
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Our Frequently Asked Questions

Welcome to our FAQ page! If you're curious about our property management approach, lease agreements, maintenance procedures, or any other aspect of our business, you'll find comprehensive information here. 

Owners

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What are your fees?

Our standard management fee is 10.5% of the monthly rent collected, and it is automatically withdrawn from the owner-client account on the first day of each month. That fee is based on the prevailing rental rate of a signed lease agreement, and it changes according to the negotiated rental rate. We ask our owner-clients to sign a two-year management agreement with the option to renew.

(NOTE: Multiple rentals under the same ownership are eligible for a fee reduction.)

How do I get paid?

Tenants make rental payments directly to the bank, set up direct deposit or bill pay, or mail their rent to our office. Once a month, we send funds to the owner-client as requested. The most suitable method is by ACH electronic transfer to the account information provided by the client.

Why choose Northern Kentucky?

There are many ways to describe Northern Kentucky. Geographically, Northern Kentucky is the three northernmost counties of Kentucky (Boone, Campbell, and Kenton), or you could say Northern Kentucky is the southern side of Cincinnati. Economically, Northern Kentucky is described as the northern tip of the Golden Triangle of Kentucky, comprising Northern Kentucky, Lexington, and Louisville. The Golden Triangle is the heart of Kentucky's business and economic activity, having a population of 2.3 million, 54% of Kentucky's population or 22% of the state's land area.

As an integral part of the Triangle, each of Boone, Campbell, and Kenton counties provides many recreational opportunities, from award-winning parks and green spaces to professional sports, cultural events, and various shopping options. Our good neighbor, Cincinnati, is just 10 minutes away from many of our communities. Northern Kentucky/Greater Cincinnati is among "America's 50 Hottest Cities," according to a report released by Expansion Management.

What sets Northern Kentucky apart? It's a unique region within the Cincinnati metropolitan area, offering the best of both worlds. Living in Northern Kentucky is like residing in a 'large' small town, where the cost of living, land costs, home buying, and access to rail, highway, and air transportation are continually improving. This balance of affordability and convenience is what makes Northern Kentucky a desirable place to live and do business.

Since 1987, companies like Toyota Engineering and Manufacturing NA HQ, Fidelity Investments, WILD Flavors, and Ticona have found Northern Kentucky very profitable for business operations.

About the Northern Kentucky Economy

Northern Kentucky experienced substantially lower unemployment than the Cincinnati MSA, Kentucky, or the United States from 1990 through 2005. A lower unemployment rate is indicative of a stable economy.

More than 48,000 new jobs were added between 1990 and 2009, with a total capital investment of $4.7 billion. While Northern Kentucky is a submarket of the Cincinnati MSA, we are less susceptible to downturns in the business cycles—our economy does not decline as much during those periods. This, in turn, allows Northern Kentucky to grow quickly in boom times.

Tenants

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How do I pay rent?

Tenants are given specific instructions for making rental payments. After the initial move-in, when funds are received, the tenants are given the bank name and location for direct deposits or walk-in payments to the bank. The last option is for payments to be mailed to our office. All payments are due and must be posted to the account by the fifth of the month, or late fees apply.

Special considerations can always be discussed upfront prior to signing the lease.

How do I submit a maintenance request?

Service and tenant requests are handled electronically, initially by email or text. The appropriate action is taken upon review, and a phone call is made to the tenant to verify a clear understanding of the issue to be addressed or repaired. Action is then taken to correct the problem promptly.

We make sure our tenants understand the difference between an "annoyance" and an "emergency."

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